FAQ

How to Manage Golden Set
GoldenĀ SetĀ can be managed in two ways depending on the website type Federation uses: If the Federation uses Microsite -> the Customer can continue t...
Wed, 2 Jun, 2021 at 12:41 PM
Error Message "Low capture. Stop and Try to Unable the Streaming Transmission"
Video Capture shows an error saying "Low capture. Stop and try to unable the streaming transmission." After this, the quality of the stream is red...
Wed, 21 Jul, 2021 at 10:38 AM
How to Activate and Register the Data Volley Reader
To start using the Reader, you have to activate it on the Laptop with the Licensed Key connected. This guide will show you how: Activating the reader on...
Wed, 21 Jul, 2021 at 2:28 PM
"Wrong Login" Appears During an Upload of the Live Data
What is the reason for a warning message "Wrong Login" during the upload of live data of the match and how to solve it? The most common c...
Wed, 28 Jul, 2021 at 10:37 AM
DataVolley4 Installation Issue on Mac with M1 Processor by Using Parallels Software
Mac with processor M1 (not compatible with DataVolley4 (DV4)). The Setup cannot run and install License security system drivers and there is no solution. D...
Tue, 3 Aug, 2021 at 9:51 AM