Volley Support

Announcements 1

• Important Product Status Announcement

Web Competition Manager - General 5

• Pre-season Checklist for Federations
• How to add new User Accounts in Web Competition Manager
• How to Change Username and/or Password in Web Competition Manager
• How to Create Email Alerts in Web Competition Manager?
• How to Enable Other Data Project Services (e.g. E-scoresheet and Data Volley) via Web Competition Manager?

Competitions and Matches 5

• How to Create Competitions in Web Competition Manager
• How to Insert the Competition Structure
• How to Add Teams to a Competition
• How to Insert a New Match into a Competition
• How to Set up a Playoff Grid for the Microsite View

Players, Coaches and Officials 7

• How to Insert Officials in Web Competition Manager
• How to Insert Players in Web Competition Manager
• How to Insert Coaches in Web Competition Manager
• How to move players from one team to another
• How to Correct Coaches and Assistant Roles

View all 7

Clubs, Teams and Stadiums 4

• How to Insert a Club in Web Competitions Manager
• How to Insert a Team in Web Competition Manager
• How to Insert Stadiums in Web Competition Manager
• How to Edit Team's Information

Import Platform 6

• Excel Import Template (Players, Officials, Coaches, Stadiums & Matches)
• How to Import Player Using Excel Import Template from Import Platform?
• How to Import Officials Using Excel Import Template from Import Platform?
• How to Import Coaches Using Excel Import Template from Import Platform?
• How to Import Stadiums Using Excel Import Template from Import Platform?

View all 6

Club Area 6

• General Introduction
• Editing Club Information
• Yellow Pages
• Team Area
• Match List

View all 6

FAQ 3

• How to Change Status of the Match to Canceled/Postponed
• Deleting a Wrongly Added Phase from a competition
• Why the Play-Offs Matches aren't visible on the Microsite?

OTT Streaming Website (Microsite) 5

• General Overview
• How to Upload Team Sponsors' Images
• How to Enable/Disable Visibility of Particular Competitions
• Tech Issue Warning Message in the OTT Streaming Webpage
• OTT website displaying game from last season

InPlayer Set-up 4

• How to Upload Matches from WCM to InPlayer
• How to Change Video Assets from Paid to Authentication
• Paywall Customization
• How to Add an Informative Message About the Asset/Game

FAQ 1

• How to Make Matches visible in InPlayer

Statistical Microsite - General 6

• Volleyball Statistical Microsite - General Overview
• How to Add News Into Microsite
• How to Customize Microsite's Background
• How to Manage Galleries in a Microsite
• How to Manage News in a Microsite

View all 6

FAQ 4

• How to Manage Team Standings / Player Rankings
• How to Update the Standings
• How to Fix the Missing Final Score in Microsites
• How to Make Podium Visible in the Statistical Microsites

General 5

• Indoor e-Scoresheet Overview
• Minimum and recommended PC specifications
• How to retrieve .ref file for matches scored with Indoor ESS
• How to manage Firewall issues in Indoor e-Scoresheet
• How to make e-Scoresheet Connection Test Before the Official Match

FAQ 0

Data Volley Media 0

FAQ 5

• How to Manage Golden Set
• Error Message "Low capture. Stop and Try to Unable the Streaming Transmission"
• How to Activate and Register the Data Volley Reader
• "Wrong Login" Appears During an Upload of the Live Data
• DataVolley4 Installation Issue on Mac with M1 Processor by Using Parallels Software

Purchase 0

License 0

Installation 0

Usage 0

Click&Scout Media 0

FAQ 3

• How to Activate License on New Computer and to Recover Past Matches
• "Database Error" Message Appears when Trying to Scout a New Game.
• If a Customer Cannot Activate Windows or Mac C&S License

Indoor e-Scoresheet 12

• Indoor e-Scoresheet usage: Pre-match, during match and post-match recommendations
• Selecting match MVP after the match in ESS indoor
• Can I connect to 2 PCs for the same game at the same time?
• How to make e-Scoresheet Connection Test Before the Official Match
• Antivirus Error Message Received While Opening a Match

View all 12

Beach e-Scoresheet 17

• Beach e-Scoresheet demonstration
• Minimum and recommended PC specifications
• e-Scoresheet General Overview/User Support Guides Diagram
• e-Scoresheet - General Navigation & Pre-game Settings
• Menu Workflow

View all 17

Click & Scout Media (Beach Volleyball) 1

• Click & Scout Beach Demonstration

Snow e-Scoresheet 18

• Snow e-Scoresheet demonstration
• Minimum and recommended PC specifications
• e-Scoresheet General Overview/User Support Guides Diagram
• e-Scoresheet - General Navigation & Pre-game Settings
• Menu Workflow

View all 18

Click & Scout Media (Snow Volleyball) 8

• Pre-match regulations setup
• Opening new match from online calendar
• Editing last action workflow
• Timeout workflow
• Match Actions

View all 8

VideoSharing 0

Data Volley 1

• Connection test with Data Volley

Broadcasters Area 2

• How a TV broadcaster can get statistics from Data Volley
• Streaming API For Broadcasting Purposes

Forms 17

• Form 01 and Form 01C (Club)
• Form 01CH
• Form 02
• Form 04 and Form 04 Player
• Form 05/09

View all 17

eForms Area (Beach and Snow Competitions) 5

• General Overview and Guides Diagram
• Create or edit questions/checklist items for eForm Types
• Manage eForm Types
• Assign eForm Type to Tournaments
• Manage documents and media content, and check action logs related to the eForms

General Guides 0

Admin Roles 0

Competition Manager 0

Announcements 1

• End-of-life announcement Essential Stats